Events

Conversations not confrontations course (Online)

Have you ever wished you could transform a conversation from an antagonistic exchange into productive dialogue? Or that you could more effectively get across your message in such a way that it can be heard even when tensions are high?

In partnership with SMILE mediation we are delighted to deliver this brand new course . The course is online and delivered over 3 sessions:

Thursday 10th June  9:30 - 11am Session one

Thursday 17th June 9:30 - 11 and 11:30 - 1pm - Action learning sets

Thursday 24th June 9:30 - 11:00 Session two

I really enjoyed this training and would highly recommend for anyone who has to deal with customers daily in their job – Lesley, Flagship

Vulnerabilities and ASB - half day online course

This course will help learners to gain an understanding of vulnerabilities including mental health, mental incapacity and disabilities, and how this may impact  on civil proceedings

Objectives

• How to recognise when someone lacks mental capacity
• Make a referral for support under the Care Act 2014 applying the National Minimum Eligibility criteria
• Understanding the Equalities Act and the Public Sector Equality Duty

ASB Case Management Principles - One day course delivered in 2 x 3.5 hour sessions. 7 & 14 July 9.00am - 12.30pm

This one-day oline course is aimed at those officers who deal with ASB cases as part of their role. The course will enable the delegate to understand the methodology of good case management, and will include categories of ASB, risk assessment, investigation techniques, assessing a case, appropriate responses & tools, intervening early, evidence gathering, record keeping, and victim / witness support.

Working with Partners and Sharing Information Effectively

Professionals and government alike acknowledge that the effective management of ASB is something that in very many cases, cannot be left to a single agency to manage alone. This online half day session explores how partnership working is a vital element. Partners may already be established but others will need to be engaged and relationships cultivated. Effective partnerships are also solidly linked with the best means of lawful and effective information sharing, together with your staff’s knowledge and confidence in applying it.

DIY Injunctions - one day online course delivered over 2 x 3.5 hour sessions. 9 & 16 July , 9.00am - 12.30pm.

This one-day online course is aimed at those officers who wish to prepare for Injunction hearings and present Injunction cases at Court. The course will enable learners to identify appropriate cases, understand requirements & thresholds and how best to prepare cases. It will also enable learners to understand the court process, the roles involved and be confident in presenting cases. 

This course is delivered by a qualified solicitor.

Crime Prevention Course

This half-day online course is designed to look at the theory of why crime takes place and how to use the five crime prevention principles to reduce the likelihood of crime.

Course Content

1.         How crime prevention can reduce the demand on organisational resources.

2.         The definition of crime prevention

3.         Giving crime prevention advice to a member of the public

4.         Appling Routine Activity Theory to a practical scenario

5.         The five principles of crime prevention

6.         Appling the principles of crime prevention to a scenario

7.         The signal crime perspectives

Supervising ASB / Community Safety casework

The ability to supervise ASB / Community Safety casework effectively is an important function for managers of teams tackling & investigating cases of antisocial behaviour / community safety.

This half day online course will teach managers and aspiring managers how to supervise cases and ensure compliance with the law. It will also teach them how to develop their case workers and how to plan for changes and challenges whilst maintaining morale.

Resolve [Belated] 25 Conference 1995 - 2021

This year's Annual Conference will be taking place in our exciting, new virtual space.
With help from sector specialists, experts and pioneers, this conference will help to celebrate 25 years of RESOLVE #MakingCommunitiesSafer and promises to be a fun, interesting and informative day. If you're interested in tackling ASB #MakingCommunitiesSafer this is not to be missed!

Time:  9.30AM – 4PM with wellbeing breaks throughout the day

Price

Member Price: £145+vat , Non-Member Price £195+vat
Member discount is applied at checkout when logged in as a valid member.

Join us for our prestigious awards night on what will be the closing night of ASB Awareness Week.

We will be joined by practitioners from across the sector who will share the details of their entry. Then comes the exciting part. As a ticket holder for this event,

YOU will be able to cast your vote in our first-ever LIVE Awards Evening! Winners will be revealed live on the night.
Time: 6-8 pm with a Disco until late
Member Price: £75+vat, Non-Member Price £125+vat
Member discount is applied at checkout when logged in as a valid member.