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Online training - We will be offering our training courses online from July 2020 and our Autumn training programme will be announced shortly. If you would like further information, or to discuss inhouse training needs, please contact training@resolveuk.org.uk

Supporting Victims & Witnesses - Afternoon

Supporting victims and witnesses of crime or antisocial behaviour is an essential skill in order to procure their evidence in proceedings, promote community confidence and avoid unnecessary anxiety. This one day course will provide learners with knowledge of how to understand, deal with and support victims and witnesses of crime and /or antisocial behaviour so that they feel confident to assist, guide, reassure and empower those victims and witnesses to participate in resolution processes.

Venue LocationClarke Willmott 5 St Helen's Place  London  EC3A 6AB

£99+vat - Non Member price
£85+vat - member Price
Member discount is applied at checkout when logged in as a valid member.

Who should attend? 

Housing officers, ASB / Community Safety officers, ASB team Leaders, Police Officers. 

Course Objectives

  • Understand the key principles of supporting victims & witnesses
  • Understand the risk to and vulnerability of victims and witnesses
  • Assess the difference between “targeted” and “non-targeted” crimes and/or act acts of ASB
  • Understand what problem-solving resolutions can be adopted to support victims and witnesses
  • Understand how to best support, engage and work with “ reluctant” witnesses
  • Analyse the capabilities of partner agencies who can assist the victims and or witnesses in a given scenario

Event Properties

Event Date 20-02-2020 1:00 pm
Event End Date 20-02-2020 4:00 pm
Cut off date 18-02-2020 5:00 pm
Individual Price £99.00
Location London
We are no longer accepting registration for this event

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region

If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
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