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Online training - We will be offering our training courses online from July 2020 and our Autumn training programme will be announced shortly. If you would like further information, or to discuss inhouse training needs, please contact training@resolveuk.org.uk

Informal ASB tools

Informal ASB resolution tools

This half day course is aimed at those who manage Community Safety & ASB cases It will provide learners with knowledge of how to resolve ASB early by using a “step by step” process and using the range of informal non-legislative techniques.  

Who should attend?

Housing officers, ASB / Community safety officers, Tenancy Enforcement officers, ASB team Leaders, Police officers

Objectives:

  • Understand & use appropriately, informal resolution tools for anti social behaviour cases
  • Access effective options when dealing with intractable cases of antisocial behaviour.

Course content includes:

  • The range of informal & early intervention options available to resolve cases of antisocial behaviour including interviews , warning letters, ABC's, mediation, RJ, joint initiatives, good neighbour agreements.
  • Working effectively with partners

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Event Properties

Event Date 16-09-2020 9:00 am
Event End Date 16-09-2020 12:30 pm
Cut off date 11-09-2020
Individual Price £75 for members / £95 for non members
Location Online

Location Map

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region
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If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
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