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Online training - We will be offering our training courses online from July 2020 and our Autumn training programme will be announced shortly. If you would like further information, or to discuss inhouse training needs, please contact training@resolveuk.org.uk

Domestic Abuse awareness ( overview)

Domestic Abuse Awareness ( overview)

This 2 hour online course enables learners to understand what domestic abuse is,  how to respond appropriately ,  identify potential risks and refer to the correct partners / teamsThe course is aimed at staff who don't deal directly with reports of domestic abuse but need to understand and recognise domestic abuse so it can be dealt with appropriately and referred correctly.

Who should attend ?

Contact centre staff / housing assistants / maintenance operatives / estate caretakers / housing assistants 

Course content (Learning objectives)

1 Understand the definitions of domestic abuse, how it manifests and what the impact is:

Domestic abuse signs and symptoms /  The definition of domestic abuse / Markers indicating domestic abuse /  Risk factors to domestic abuse / Why domestic abuse happens / Child protection issues

2 Understand how to respond to reports of domestic abuse.

What to do when domestic abuse is believed to be occurring or is reported/ how reports of domestic abuse are responded to in the organisation / Partners able to assist with suspected domestic abuse / Partners statutory duties in relation to domestic abuse /


Event Properties

Event Date 02-09-2020 9:30 am
Event End Date 02-09-2020 12:00 pm
Cut off date 29-07-2020
Individual Price £55 for members / £75 for non members
Location Online

Location Map

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region

If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
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