•   0161 260 0281
  •   hello@resolveuk.org.uk

Online training - We are now offering our training courses online.
If you would like further information, or to discuss inhouse training needs, please contact training@resolveuk.org.uk

Effective statement taking skills

Effective Statement Taking Skills

The ability to take statements which are capable of being submitted in judicial proceedings is essential in resolving most ASB & Community Safety cases. This online half day course will provide learners with knowledge of how to produce witness statements which can be used in legal proceedings. This includes, direct witness statements, statements that include hearsay, housing management statements and community impact statements. Also included in this unit will be the rules in relation to evidence and statements for ASB and crime cases.

Practical examples will be used and templates can be provided.

Who should attend?

Housing officers, ASB / Community safety officers, Tenancy Enforcement officers, ASB team Leaders, Police officers

Objectives

  • Ability to compile a statement capable of being used in court which complies with the statement rules civil court proceedings
  • Understand rules of evidence, including direct & hearsay evidence

Course content includes:

  • Evidence
  • Civil procedure rules
  • Statement writing

 For more information contact This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 0161 260 0281

Event Properties

Event Date 11-02-2021 9:00 am
Event End Date 11-02-2021 12:30 pm
Cut off date 10-02-2021
Individual Price £75 for members / £95 for non members
Location Online

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region
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If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
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