•   0161 260 0281
  •   hello@resolveuk.org.uk

Online training - We are now offering our training courses online.
If you would like further information, or to discuss inhouse training needs, please contact training@resolveuk.org.uk

Working with partners & sharing information effectively

Working with Partners and Sharing Information Effectively

Professionals and government alike acknowledge that the effective management of ASB is something that in very many cases, cannot be left to a single agency to manage alone. This online half day session explores how partnership working is a vital element. Partners may already be established but others will need to be engaged and relationships cultivated. Effective partnerships are also solidly linked with the best means of lawful and effective information sharing, together with your staff’s knowledge and confidence in applying it.

Who should attend?

Housing Managers, Housing Officers, ASB / Community safety officers, Tenancy Enforcement officers, ASB team Leaders, Police officers


  • Explain the value of groundwork in establishing partnerships
  • Develop a framework to maintain best working practices with partners
  • Define the basis of effective sharing of information and staff practice

Course content includes:

  • Knowing your partner and your own organisation
  • Methods of engagement
  • Finding the middle ground
  • Establishing and keeping confidence and trust
  • Key principles of sharing information
  • Supporting staff with training and agreements

 For more information contact This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 0161 260 0281

Event Properties

Event Date 08-07-2021 9:00 am
Event End Date 08-07-2021 12:25 pm
Available place 10
Cut off date 08-07-2021
Individual Price £75 for members / £95 for non members
Location Online

Location Map

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region

If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
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