Take Action as an Individual or Community
1. Learn about ASB and know your rights
Recognising and reporting ASB
See this resource that we helped Neighbourhood Watch put together on how to Recognise, Record and Report Anti-Social Behaviour. (Link to full-screen version here)
Where to go for support
ASB Help is a registered charity in England and Wales set up to provide advice and support to victims of anti-social behaviour.
If you're suffering from anti-social behaviour, you can go to ASB Help for information and advice.
Your main rights as a victim of ASB
► ASB Case Review
If you are a victim of persistent anti-social behaviour and you have reported the ASB at least 3 times you have the right to activate an ASB Case Review. The ASB Case Review demands that the Police, Local Authority and/or any other relevant agencies (such as your housing provider) come together to try and find a solution to stop the ASB. You have a right to attend or to make your views heard.
Unfortunately, our research shows that just 2% of people fully understand and know how to activate the ASB Case Review.
Take a minute to learn all about the ASB Case Review and how to request one:
► Community Remedy
The Community Remedy provides a vital opportunity for victims to be consulted and have input on the outcome and resolution to an anti-social behaviour offence. The Community Remedy suggestions will depend on the views of the community in each local area but could include, for example:
The aim is to provide victims with the opportunity to ensure justice and reparation for an offence, as well as an important opportunity for perpetrators to learn about the impact of the offence and change their behaviour in the future, without being criminalised through court proceedings.
► Victims' Code
The Code of Practice for Victims of Crime (the Victims’ Code) is the statutory code that sets out the minimum level of service that victims should receive from the criminal justice system. This often does not apply to victims of ASB so we are continuing to push for victims of ASB to be included in the Victims' Code.
2. Ask your MP to protect Victims of ASB
As Dame Vera Baird KC (former Victims’ Commissioner for England and Wales) said,
“ASB can make victims’ lives a living nightmare, causing stress, misery and despair. It can also often be the precursor to serious crimes including knife crime and gang activity. Yet I have found victims of ASB are often treated as second class victims, unable to access the support that victims of crime can."
The Victims' Bill will mean that you have certain legal rights as a victim of crime. This includes the right...
- To be referred to services that support victims and have services and support tailored to your needs
- To be provided with information about compensation
- To be paid expenses and have property returned
Despite the harm that ASB causes, if you are a victim of ASB you will not be protected by the Victims' Bill. We think this needs to change as a matter of urgency. If you want to see victims of ASB protected, write to your MP using our template.
What to do
- Click here to find your MP and then select ‘Send message’
- Copy and paste this template
- Fill in the missing details/delete as necessary::
- Your name at the beginning
- Your constituency
- Key reasons/any personal experiences if you have any - otherwise delete that section
- Your name at the end
- Send your message and wait for a response!
The whole process will take just a couple of minutes and will help to protect future victims of ASB.
3. Empower others