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Know Your Rights 5 2


Take Action as a Practitioner


1. Ideas list for ASB Awareness Week

See what others have done to mark ASB Awareness Week in the past.


2. Stay up to date with the latest best practice and guidance 

Members can do this by visiting our online resource pages, such as the Best Practice Library,  Practitioner Guides and Useful Links pages.

We also share the latest best practice and guidance in our weekly email updates, Resolve Weekly. Members can subscribe here.

3. Attend professional training courses to further develop your knowledge, skills and confidence 

Continued Professional Development (CPD) can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility and help you become more creative in tackling new challenges.

►  CPD-Accredited Training

There are a range of CPD-Accredited professional courses available through CSPT (Community Safety Professionals Training), including BTECs Levels 2-5.

►  The Apprenticeship

The ASB and Community Safety Officer Apprenticeship is also a fantastic route to being qualified with on-the-job experience, and the perfect option for organisations looking to effectively employ motivated and qualified individuals for ASB and Community Safety roles. 

Fully booked until at least October 2023
►  Other Professional Training 

There are a range of training courses available through Resolve covering topics such as, 'Introduction to ASB', 'Safeguarding Awareness', 'The Use of Injunctions', 'Supporting Victims and Witnesses', 'Non-Legal Remedies', 'Resilience Training' and much more. See upcoming training opportunities here.

There are also a number of free trainings and events throughout the year for Resolve Members, such as #GoldenHour discussions, ASB Digital Day and Spotlight Sessions. Members can find the details of these in our Resolve Weekly emails and fortnightly Event Bulletins.

4. Join our community (if you haven't already)

Being a Member of Resolve provides your organisation with a vast multitude of resources and support to help you deal with anti-social behaviour issues and to make your communities safer.

Membership entitles an unlimited number of your colleagues to access all of our support, resources, free events etc.

If you're not a Member already, This email address is being protected from spambots. You need JavaScript enabled to view it. today to find out more. Mention discount code: ASBAW23 for a time-limited offer on new memberships.


5. Connect and share best practice with other practitioners and professionals  

The ASB Forum is the perfect place to connect with like-minded peers and to share best practice and experiences. Join the conversation!

6. Sign up to the Community Safety Charter  

What is it?

The aim of the Community Safety Charter is to involve a wide range of local organisations, charities, businesses and groups to work towards eliminating harassment, antisocial behaviour, and intimidation experienced by anyone who lives, works, studies, or visits anywhere in England and Wales. The Community Safety Charter is a means by which Neighbourhood Watch members, local residents, businesses, and organisations, agree to do whatever they can together to provide an environment that is safer for everyone, and help us to meet this goal by committing to The Pledges.

The Pledges

  • Promote a culture that does not tolerate antisocial behaviour, harassment, intimidation and hostility towards others
  • Enable others to identify and take an active stance against these crimes and incidents
  • Actively encourage and support those who experience or witness these crimes and incidents to report them to the relevant authorities
  • Support those affected and signpost those who need further support to agencies who can help them 

Who can sign up?

Any individual, community group, Neighbourhood Watch scheme, business, charity or other organisation in England and Wales can sign up for FREE, including schools and universities, community centres, taxi firms and public places (such as museums, libraries and leisure centres).

What will I receive?

    • Downloadable copies of the Charter to display
    • Downloadable or interactive training modules in various formats to use for you and your members/staff/volunteer
    • Crime prevention advice and guidance through our dedicated website pages 
    • Other promotional materials (for example badges, pens, window display stickers and beer mats) to purchase at a later stage
    • The opportunity to attend online events to share ideas and good practices in promoting and implementing the Charter. 
    • The opportunity to sign up for Alerts about the crime affecting your local area
    • Invited to become a Affiliate member of Neighbourhood Watch, whilst keeping your group or business identity.


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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region

If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
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