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The Resolve Standard

The Resolve Standard is for any housing provider or local authority that wants to demonstrate the excellence of their ASB service. 

About The Resolve Standard

Resolve have developed a new national standard for ASB. The Resolve Standard is for any housing provider or local authority that wants to demonstrate the excellence of their ASB service.

ASB featured heavily in the Social Housing White Paper and the Resolve Standard allows organisations to continue to adapt their approach so that every tenant feels safe and happy in their home and part of a strong community.

The Standard is a series of 6 overarching principles:

Victims and Communities
Leadership Culture and Resources
Performance
Challenge and Change
Problem Solving and Partnership
Learning and Development

Each Principle is underpinned by 6/8 commitments, which break down how organisations can demonstrate that they reach the Resolve Standard of good practice. 

The Framework can be tailored to the organisation’s goals and aspirations, the diverse communities it services and its available resources. Once achieved, the Standard remains in place for three years. Organisations receive evidence of their certification and can display the Resolve Standard Logo on their website/in their emails.

NB: There is currently a waiting list for the Resolve Standard. 

Register your interest;