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RESOLVE Blog and Articles

Noise Nuisance

Noise Nuisance
Sharon, Head of Professional Practice at RESOLVE
‘Anti-social behaviour’ comprises a range of behaviours that can cause nuisance and annoyance or harm and distress to someone. It is a wide range of unacceptable activity and includes Noise Nuisance.


Noise is by far the highest reported case type of anti-social behaviour; 1 in 3 cases of ASB are noise nuisance and even when noise is not the main incident being reported it continues to be a factor in the majority of all anti-social behaviour incidents reported to agencies. Noise Nuisance is the second biggest complain category in the Housing Ombudsman Service (www.housing-ombudsman.org.uk).

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Get involved in ASB Awareness Week!

ASB Awareness Week, Communities Urged To Take A Stand - Latest update here
 
The UK’s first-ever ASB Awareness Week is now confirmed for 19-25 July 2021!

ASB is on the rise. Resolve members and agencies across the UK have reported a huge rise in ASB cases during the various national lockdowns. The situation is expected to get worse as society starts to open up.

Addressing this challenge is a national priority. ASB is not low-level crime, it devastates the lives of victims and communities. People deserve to feel safe where they live.

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Tackling violence and verbal abuse towards shop workers

Retail is Britain’s largest private-sector employer with 3 million workers employed in the industry. Now more than ever we can appreciate the important role that our shops play in our communities. From the local corner shop to the out of town superstore, shop workers provide a vital role in ensuring that people have the supplies and goods that they need. Yet despite their importance, violence, verbal abuse and aggressive behaviour towards shop workers have become a major problem.

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region
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If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

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