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Vacancy Internal Quality Assessor – Freelance

Internal Quality Assessor – Freelance

About the role

The Apprenticeship team are looking for a, home based, experienced IQA to lead on the quality and compliance across our Antisocial Behaviour & Community Safety Officer apprenticeship (Level 4), in line with Ofsted, awarding body and ESFA requirements.

The role is ideal for someone with a strong apprenticeship background. An assessor/IQA qualification is required for this role. You must also have excellent stakeholder engagement and communication skills, along with a strong attention to detail. You must be able to work individually and as part of the team and have good interpersonal skills.

Key Responsibilities:

  • To internally quality assure the Antisocial Behaviour & Community Safety officer apprenticeship (Level 4) within the scope of the area of responsibility.
  • Providing support and advice to trainers/assessors, monitoring the quality of the trainers/assessor’s performance.
  • Providing trainers/assessors with feedback, advice and support on performance, skills gap and learning needs, standardisation activities and continuing professional development activities.
  • Ensuring qualification units selected meet the full qualification requirements as set by the awarding organisations.
  • Ensuring the completion, filing and secure storage of evidence relating to internal quality assurance and assessment processes are robust.
  • Keeping and maintaining accurate and up to date tracking records of own IQA activities
  • Participating in course evaluation, quality assurance and self-assessment processes.
  • Preparing 'Sampling Plan’


  • Assessor and IQA qualifications
  • Understanding of the importance and impact of regulatory requirements
  • Experience with Ofsted inspections and understanding the level of quality the delivery needs to be
  • Preferably worked within Housing, Police or Health and Social Care industry

Remuneration £250 per day, on a freelance basis, plus travel expenses. The post will be home based, with possible attendance at meetings at our office in Altrincham

If you are interested in the vacancy, please email Jacky Ellison Head of Learning & Development  This email address is being protected from spambots. You need JavaScript enabled to view it. with your up-to-date CV.

Resolve College is a subsidiary of Resolve. Resolve is an established national training provider and leading sector expert. www.resolvecollege.co.uk

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region

If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

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