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RESOLVE Blog and Articles

Resolve welcomes the first ASB and Community Safety apprentices.

Resolve has welcomed the first recruits to its brand new apprenticeship scheme, which will train a new generation of Anti-Social Behaviour (ASB) and Community Safety Officers.

The Level 4 Apprenticeship is the first ever to focus on tackling ASB, with 10 students from organisations all over the country signing up to study the course. 

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Serious violence, county lines and exploitation 

Online training offer: Serious violence, county lines and exploitation 


Serious violence, county lines and exploitation is now a common feature of life in local communities across the country. In particular, it is having an impact on housing providers as properties are being appropriated for county lines activity such as cuckooing and drug dealing and a range of exploitation activities. 

Therefore, it is vital that frontline workers and housing managers have a basic working knowledge of how gangs and exploitation networks are operating and can recognise the signs and have clear guidelines on how to respond and report. 

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region

If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

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