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RESOLVE Blog and Articles

Beating Crime Plan 2021

   **HOME OFFICE PRESS RELEASE 27 JULY 2021**

CRIME PLAN TO PROTECT VICTIMS AND MAKE STREETS SAFER

  • Beating Crime Plan to level up the country by ensuring everyone has the security and confidence that comes from having a safe street and a safe home
  • Every neighbourhood in England and Wales will have a named and contactable police officer dedicated to its service
  • League tables to be brought in for 101 and 999 call answering times, so the public can see how responsive their force is when they call them for help
  • Plan follows the delivery of thousands more police officers as the Government backs the police with more powers and resources to fight crime

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Noise Nuisance

Noise Nuisance
Sharon, Head of Professional Practice at RESOLVE
‘Anti-social behaviour’ comprises a range of behaviours that can cause nuisance and annoyance or harm and distress to someone. It is a wide range of unacceptable activity and includes Noise Nuisance.


Noise is by far the highest reported case type of anti-social behaviour; 1 in 3 cases of ASB are noise nuisance and even when noise is not the main incident being reported it continues to be a factor in the majority of all anti-social behaviour incidents reported to agencies. Noise Nuisance is the second biggest complain category in the Housing Ombudsman Service (www.housing-ombudsman.org.uk).

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ASB Awareness Week 2022

ASB Awareness Week to return in July 2022 – SAVE THE DATE!

Following a hugely successful first year, the return of ASB Awareness Week has been confirmed for 18-24 July 2022!

This will be an action-packed week, with a focus on the impact of anti-social behaviour on young people, and the importance engaging with the wider public about their vital role in tackling ASB.

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region
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