•   0161 260 0281
  •   hello@resolveuk.org.uk

RESOLVE Blog and Articles

ASB Awareness Week 2021

Between 19-25 July 2021 we brought together hundreds of housing associations, councils, police forces, charities and other agencies – along with government departments – to take a stand and work together to make communities safer.

Thanks to our friends and partners, the event was a huge success. 


Social media takeover

  • The #ASBAwarenessWeek hashtag was used more than 9,000 times on Twitter during the week – and trended in the early part of the week.
  • The hashtag had an economic value of £140,000, and estimated it reached more than 16,000,000 users
  • There were also thousands of Instagram, Facebook and LinkedIn posts.

Making the media

  • The Mail on Sunday ran a story on ASB Awareness Week, while key trade titles such as Inside Housing and the MJ also ran stories and comment pieces.
  • Dozens of local and regional papers from all across the country carried stories about activities being done by partners. 


Resolve’s Taking Back our Communities report was sent to every MP, along with other key stakeholders working in community safety.

Both Victoria Atkins MP, Minister for Safeguarding, and Eddie Hughes MP, Minister for Homelessness and Housing, supported the campaign and provided video messages for Resolve (these can be viewed here)


Thanks to our supporters and sponsors

Organised by Resolve, ASB Awareness Week was backed by the Home Office, Ministry of Housing, Communities and Local Government (MHCLG), Local Government Association (LGA), National Police Chiefs’ Council (NPCC) and the National Fire Chiefs’ Council (NFCC).

We’d also like to thank our sponsors, Stockport Homes, REACT and The Co-op.


What’s Next?

ASB Awareness Week will be back in 2022, bigger and better.

The week has achieved a huge amount. Tackling ASB has risen up the public and political agenda, with councils, landlords and police forces committing to collaboration on levels not seen before.

The government’s Beating Crime Plan has prioritised early intervention in tackling ASB.

Resolve will continue to champion community safety.

But we need your help. If you’d like to support ASB Awareness Week in 2022 please contact us today on This email address is being protected from spambots. You need JavaScript enabled to view it.



Tackling violence and verbal abuse towards shop workers

Retail is Britain’s largest private-sector employer with 3 million workers employed in the industry. Now more than ever we can appreciate the important role that our shops play in our communities. From the local corner shop to the out of town superstore, shop workers provide a vital role in ensuring that people have the supplies and goods that they need. Yet despite their importance, violence, verbal abuse and aggressive behaviour towards shop workers have become a major problem.

Continue Reading

Join the ASB Help PLEDGE and show your commitment to victims of anti-social behaviour.

ASB Help is committed to giving victims of anti-social behaviour a voice. We identified that by working directly with authorities responsible for managing the Community Trigger, and their partner agencies, we could advise them on best practice and help them to shape their policies and procedures to ensure victims of anti-social behaviour can easily invoke their statutory right to a review of their case. And crucially, that once activated, the Community Trigger brings about purposeful action to bring an end to the anti-social behaviour.

Continue Reading

quote icon

  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region

If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
REACT full logo with text
Parkguard Logo
CSPT Light