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Hate Crime Awareness

The course looks at what hate crimes & hate incidents are, the impact, barriers to reporting, action that can be taken to support those who disclose hate crimes and good practice.  Exercises and case studies will be used to embed learning and share good practice.

Who should attend

 Frontline staff who have contact with members of the public who could be potential victims of hate

Frontline staff dealing with complaints of ASB

Other managers / officers wishing to improve their knowledge and awareness of hate crimes / incidents

Event Properties

Event Date 15-06-2022 9:00 am
Event End Date 17-06-2022
Cut off date 16-06-2022 12:00 pm
Individual Price £149 members/£175 non-members
Location Online

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region
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If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

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