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Introduction to Mental Health & ASB

This course is designed to build confidence and competence in front line staff, including Housing and ASB Practitioners, Mental Health support workers, and those supporting vulnerable adults, front line Police Officers and PCSO’s, as well as Community Safety Teams.

This training course will improve knowledge and understanding of mental health in the context of ASB casework and clarify the myths surrounding the Mental Capacity Act.

Aimed at front line officers who deal directly with reports of ASB. As well as those officers who are providing support to perpetrators of ASB, or victims and witnesses, where mental health is a significant factor.  The course establishes a common understanding of mental health conditions, possible causes of mental health and common treatments .It also looks at the Mental Capacity Act and discusses the Capacity Test. It covers the assessment of risk and vulnerability and how to deal more effectively and decisively in ASB cases where Mental Health issues are seen as a barrier to resolution.

Event Properties

Event Date 20-09-2022 9:00 am
Event End Date 27-09-2022 12:30 pm
Cut off date 19-09-2022 12:00 pm
Individual Price £159 members/£185 non-members
Location Online

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region

If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

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