The ability to effectively interview victims and witnesses is essential in resolving most ASB & Community Safety cases. This online half day course will equip learners with differing interview techniques which will be useful when undertaking investigations.
This one-day course (2x3 hours online) is aimed at those officers who deal with ASB cases as part of their role. The course will enable the delegate to understand the methodology of good case management, and will include categories of ASB, risk assessment, investigation techniques, assessing a case, appropriate responses & tools, intervening early, evidence gathering, record keeping, and victim / witness support.
Have you ever wished you could transform a conversation from an antagonistic exchange into productive dialogue? Or that you could more effectively get across your message in such a way that it can be heard even when tensions are high? This three-part virtual course will offer tools and skills-based learning to enable you become even more effective at handling challenging conversations.
The programme will be structured as two ninety-minute interactive online sessions with an action learning set (or group coaching) taking place between sessions. The workshops will blend content and tools with skills practice and reflection on typical real life case situations from your own experiences:
This half-day course is aimed at local authority officers, police officers, police community support officers and officers from housing associations that deal with anti-social behaviour and nuisance issues. Attendees will have some understanding of how to deal with ASB related complaints and some grasp on civil proceedings, other tools and powers.
The training provides all the template materials delegates need to be able to go back to the work place and commence using the tools and also looks at real life scenarios where the CPN has been effectively used to tackle anti-social behaviour.
This online half day course is designed to build confidence, awareness & understanding in front line staff, including Housing, ASB & Community Safety Practitioners, in response to complex safeguarding cases.
This training course will improve knowledge and understanding of complex safeguarding using case scenarios and interactive discussion. The course covers issues such as, child sexual exploitation, county lines, female genital mutilation, domestic abuse, honour based violence, mate crime, cyber bullying, modern slavery and radicalisation. It also covers disclosure and responding appropriately.
- Understand the Closure Order options
- Understand the process of how to serve a Premises Closure Notice and apply for a Premises Closure Order
- Understand the importance of the Equality assessment
- Understand the process of consultation and importance of the Partnership
- Understanding the range of ASB tools available for use both by you and local enforcement agencies
- Understanding how to determine which tool is most appropriate for your case and how to best succeed in applying for that tool
Supporting victims and witnesses of crime or antisocial behaviour is an essential skill in order to procure their evidence in proceedings, promote community confidence and avoid unnecessary anxiety. This one day course will provide learners with knowledge of how to understand, deal with and support victims and witnesses of crime and /or antisocial behaviour so that they feel confident to assist, guide, reassure and empower those victims and witnesses to participate in resolution processes.
The ability to take statements which are capable of being submitted in judicial proceedings is essential in resolving most ASB & Community Safety cases. This half day course will provide learners with knowledge of how to produce witness statements which can be used in legal proceedings. This includes, direct witness statements, statements that include hearsay, housing management statements and community impact statements. Also included in this unit will be the rules in relation to evidence and statements for ASB and crime cases. Practical examples will be used and templates can be provided.
In recent years Housing and ASB practitioners have reported an increase in Mental Health issues being a significant contributing factor in ASB casework. There are more cases than ever before, where Mental Health is being reported as a causal factor in ASB related incidents and equally more cases of victims and witnesses who state that their mental health is suffering because of ASB related incidents.
Generally, Housing Providers, Police and Community Safety teams have a wide experience of resolving ASB cases successfully across all tenures and taking legal action where necessary. However, where Mental Health is seen as the main contributing factor, many agencies, including housing and their partners, continue to face difficulties in responding effectively to these types of cases.