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All members can now receive our popular RESOLVE WEEKLY emails for free


2023 - 2024 Member Survey

Please take this survey

We have produced a 10-question survey for 2 purposes:1) We are a member-led organisation and are always looking to improve our service for you. We can only do this if you tell us how, so please do answer a few questions about your Resolve Membership and tell us how we can make it even better for you.


2) Resolve's voice is the most respected in the sector. Policy makers and Government pay attention to what we say, and our voice has never been louder. As such, it has never been more important to tell us about the challenges you face in your role/as a service, so that we can feed this back to those who can make legislative changes.

By committing less than 10 minutes to take our survey, you will play a pivotal role in shaping the future of Resolve and the future of the sector in general. Put another way, if you take our survey, it will help us to do the work required to make your job easier and achieve better outcomes for you and your clients. 


Thank you very much in advance for your answers - please do provide as much detail as possible!


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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region

If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
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