Resolve is a Centre of Excellence solely focused upon community safety and antisocial behaviour (ASB) who strongly advocate that community safety issues and ASB can be tackled effectively and everyone has a right to feel safe. ASB should be treated as a priority, it is not low level and is a precursor to serious crime.
2020 marks our 25th year in business and it is our mission is to professionalise the sector by helping organisations to effectively deal with community safety and ASB issues through training, support, guidance and sharing best practice.
"Community Safety issues and ASB can be tackled effectively and everyone has a right to feel safe.
Tackling ASB and community safety is core business for all of our members which includes social housing providers who collectively manage more than 3 million homes throughout the UK. Other members include Local Authorities make up 25% of our membership, as well as housing law solicitors, mediation services as well as Police.
Our membership provides individuals with exclusive networking opportunities with access to over a 1000 strong practitioner network through our member's forum, regional seminars and annual conferences. Our awards ceremony also recognises and rewards the best practice within the sector.
The Resolve Team
Rebecca Bryant OBE, joined Resolve in October 2018 as our Chief Executive with over 15 years’ experience of working within Community Safety and having worked at Manchester City Council as the Head of Crime and Disorder.
Prior to becoming Chief Executive, Rebecca worked as a Senior Associate with Resolve for a number of years and is a well-respected Consultant within the industry possessing a broad and extensive knowledge around community safety and antisocial behaviour solutions.
Head of Learning & Development
Jacky Ellison, our Head of Learning and Development, has worked in social housing for 26 years initially at Manchester City Council and then with a number of Housing Providers in managerial and consultancy roles in relation to Community Safety and ASB. Jacky has also tutored for Chester University on their Housing Law programme and designed and delivered training courses as an associate for Resolve.
Head of Professional Practice
Sharon McLoughlin is Resolve’s Head of Professional Practice and has specialised in Nuisance & ASB for 20 years during which time she has gained extensive knowledge and experience from across the sector working for both Local Authorities and Registered Providers.
Head of Member Services
Our Head of Member Services, Katy Anderson comes with a really strong background in ASB and Community Safety.
Having studied Criminology and Applied Social Studies at Keele University been 1999-2002, Katy then began working within intelligence for West Midlands Police before moving onto Sandwell Metropolitan Borough Council where she worked as both an ASB officer and later, an ASB Town Lead.
Business Support Officer
Valerie has 18 years’ experience of working for several organisations including Wilsons Insurance Brokers as a PA and at Opal Estates in an executive clerical and accounting role.
At Resolve, Valerie handles all the day-to-day financial aspects of the business and administratively supports the wider Resolve team. Valerie is also always on hand to assist with member enquiries.
Business Administration Officer
Fiona started at Resolve in September 2019, she brings with her a wealth of experience in office management and administration.
As Resolve’s Business Administration Officer, Fiona is responsible for a variety of tasks which ensures the smooth running of the core office functions including all administrative duties relating to Resolve training and BTEC.