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National ASB Conference

The sector’s flagship event of the year

National ASB Conference & The ASB Awards 2024-25

Proudly sponsored by:

Conference Sponsors

The sector's flagship event of the year is confirmed for March 2025!

After selling out months ahead of last year's event, we have increased capacity for this year and further enhanced the interactive format in response to delegate's outstanding feedback.

In addition to the exceptional and insightful keynote talks that will be delivered by high-calibre speakers and sector leaders throughout the morning, there will also be an afternoon of workshops - 9 in total delivered across three sessions, so you can choose the ones most interesting and helpful for you.

Location: Nottingham (5 mins from train station, car parking and accommodation on-site)

Date: 6 March 2025

The conference will also be followed by our extremely popular and highly prestigious ASB Awards Ceremony, a three course dinner (with drinks) and a live DJ and dance. 'Combi' Ticket required.


National ASB Conference
06-03-2025 9:00 am
Price: £320 / £280 for members
National ASB Conference + ASB Awards
06-03-2025 9:00 am
Price: £400 / £360 for members

Tickets discounted until 6th December or until event capacity reached *

Ticket prices after 6th December 2024:
  • Conference Only: £400
  • Combi: £480

* NB: Tickets for last year's conference sold out 6 months ahead of the event

Included with your ticket

Combi Tickets:

  • A seat for all conference talks, workshops and sessions
  • Full access to all networking sessions and areas
  • Refreshments throughout the day (teas, coffees, soft drinks, and a vast array of snacks and nibbles)
  • Premium hot lunch
  • Drinks reception with unlimited beer, wine and soft drinks
  • A seat for the ASB Awards Ceremony
  • 3 course premium dinner (with drinks provided too)
  • Access to the after-dinner party 
  • Priority access for car parking and hotel rooms

Conference Only Tickets:

  • A seat for all conference talks, workshops and sessions
  • Full access to all networking sessions and areas
  • Refreshments throughout the day (teas, coffees, soft drinks, and a vast array of snacks and nibbles)
  • Premium hot lunch
  • Drinks reception with unlimited beer, wine and soft drinks

Hotel Rooms

A limited number of hotel rooms are available at a discounted rate. Please This email address is being protected from spambots. You need JavaScript enabled to view it. to enquire.

Conference Programme

As always, you can expect a number of high-profile keynote speakers and workshops delivered by the leading experts in their field.

Programme and speakers are subject to change, but sessions will cover a broad range of topics, such as:

  • Hate Crime and the Housing Ombudsman's Report on 'Attitudes, Rights and Respect'

  • ASB and Mental Health

  • Living in Poverty and ASB

  • Online / Digital ASB and Social Media Abuse

  • Noise Nuisance

  • Neighbour Disputes

  • Young People and ASB

  • Legal Tools and Powers to Respond to ASB

  • Influencing National Policy as a Collective

  • Multi-Agency Partnership and Information Sharing

  • Responding to All Forms of Domestic Abuse 

  • Protecting Victims of Ongoing, Persistent ASB

  • Community Safety Surgery Session 

Keynote Speakers and Workshop Hosts

Conference Chair
Jacque Allen

Jacque joined Your Housing Group as Chief Operating Officer in March 2020. She was appointed as Deputy CEO in early 2021 and became our Interim Chief Executive in July 2022.

She has worked within the social housing sector for 30 years and is a Chartered Member of the Institute of Housing and a Chartered Member of the Institute of Strategic Management. Her experience of various leadership roles across the sector makes her the ideal person to head our Executive Leadership Team.

Keynote Speaker

DCC Andy Prophet

Deputy Chief Constable Andy Prophet started his policing career in 1996 at Thurrock, where he spent six years on the beat as a Police Constable in Corringham and Grays. After a series of promotions, in 2020, Andy took on the Operational Policing Command and Contact Management, also serving as the National Police Chiefs’ Council Lead for anti-social behavior and homelessness.

He became Deputy Chief Constable in September 2021 and is widely recognised as one of the most knowledgable people in the country when it comes to anti-social behaviour.

Workshop Presenter

Dr Kelly Henderson

Kelly is Managing Director of Addressing Domestic Abuse (ADA), a community interest company that undertakes research and evaluation around domestic abuse. ADA also supports the housing sector to meet the regulatory requirements around domestic abuse.  Kelly co-founded the Domestic Abuse Housing Alliance and previously managed a UK Home Office funded multi police force project (Domestic Abuse: A Whole Systems Approach - DAWSA) to improve the police response to domestic abuse and oversee research on provision of a national response to perpetrators of domestic abuse.


Workshop Presenter
Dr Rebecca Shaw

Rebecca Shaw is a Lecturer in Law at the University of Leeds, UK. As a legal narratologist, her research lies at the nexus of law and narrative, with particular interests in the story scripts, dynamics and characterisations of socio-legal, historical and cultural narratives which frame and underpin the law.  Currently, she is principal investigator on an Economic and Social Research Council funded project, awarded by the Vulnerability and Policing Futures Research Centre, which is investigating domestic abuse service providers and their stories to better understand and – ultimately – to help change the dominant narrative(s) around domestic abuse.

Workshop Presenter
Caleb Jackson

Caleb began youth work at 16, focusing on preventing youth crime, violence, and exploitation. He empowers young voices to drive action from key stakeholders, promoting a public health approach. Caleb believes community assets and improved relationships can reduce youth violence. With a degree in Youth and Community Studies, he mentors high-risk individuals and runs youth clubs. Working as the Youth Endowment Fund's Head of Change, Caleb collaborates with The Home Office, VRUs, Police, Housing, Public Health, Education, and Community Leads to pioneer an evidence-based approach to protecting young people from violence and crime.

Workshop Presenter
Vicky Smith

Vicky Smith has extensive experience advising social landlords in England and Wales on housing management matters, including housing conditions claims, complex possession, and ASB issues. She regularly advises on Housing Ombudsman matters, reviews policies, provides staff training, and handles adverse determinations. Passionate about tenancy fraud, Vicky has helped large RPs obtain significant Unlawful Profit Orders, including one over £145,000. She also appeared on the Housing Ombudsman’s Podcast, interviewing Richard Blakeway on the Spotlight Report on noise complaints.

Workshop Presenter
Jenna Tym

Jenna is a Partner and Barrister specializing in Housing litigation, particularly anti-social behavior and mental health. She began her career in a Legal 500 Social Housing firm, leading their ASB Team, and then joined Cobden House Chambers. Jenna is known for her strong relationships with Local Authorities, Social Landlords, and Solicitors, as well as her meticulous preparation, assertive drafting, and tenacious advocacy. Her experience allows her to understand landlords' needs, provide tailored training, and manage cases from inception to trial. 

Keynote Speaker
Special Guest

This keynote speaker is highly respected across the sector. You will definitely have heard of them, or at the very least will be familiar with some of the incredible work they have done over the past decade or so. 

We can't announce who they are just yet but watch this space!!

Workshop Presenter
To Be announced

More information coming soon!

The ASB Awards

We are extremely excited about this year's ASB Awards, which sees the launch of three brand new awards.

The 2024 Awards
  • Practitioner of the Year Award - NOMINATE

  • Best Project Award - NOMINATE

  • Team of the Year Award - NOMINATE

  • Employer of the Year Award (New!) - NOMINATE

  • Outstanding Apprentice Award (New!) - NOMINATE

  • Exemplary Partnership Award (New!) - NOMINATE

Timeline and judging process

Nominations close 30th August 2024


After all nominations have been received, there will be a shortlisting process completed by Resolve's Board of Directors. They will filter out any that don't meet a set list of criteria relevant to each award.


After shortlisting has taken place, it will be over to a panel of independent judges. Each award has its own panel of judges - individuals from outside of Resolve with extensive experience in their field, which will be relevant to each of the award categories.

Judges will select a winner and 2 commended nominations for each award, and these will be announced at the ceremony.

Event Sponsors

Resolve are grateful to our sponsors, who all do brilliant work in their own areas of expertise and without whom events like this would not be possible. Thank you.

Sponsor of the 2024 Practitioner of the Year Award


REACT is the product of choice for 100's of organisations across the UK and Ireland for the management of all forms of community safety concerns. Developed over many years with the feedback and help of hundreds of organisations and thousands of real case officers.
Stockport Homes Logo
Sponsor of the 2024 Best Project Award

Stockport Homes

Stockport Homes are excited to be developing their commercial services to share their expertise and create even greater social impact and to generate ‘profit-for-purpose’ to invest back into front line and support services.

een logo
Drinks Reception Sponsor

Eagle Eye Networks

Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. Eagle Eye provides security and real-time business intelligence, helping organizations of all sizes and types optimize operations.

Forbes Logo
Workshop Host

Forbes Solicitors

Whether you are a local authority, housing provider, police force or other organisation, at Forbes you'll find specialists in all areas of the law who pride themselves on offering straightforward advice. Our dedication to providing exceptional legal guidance is unparalleled and we strive to go above and beyond the call of duty to ensure you receive the best service possible.

RHE Global Logo
Workshop Host

The Noise App

Transforming Noise Management for Housing Associations and Local Authorities. RHE Global’s, The Noise App, has emerged as a game-changing solution for addressing noise complaints. Empowering residents to record noise disturbances and send the data back to the investigating teams. The app's ability to streamline noise management, combined with its versatility and robust evidence collection, makes it indispensable for both initial assessments and legal proceedings. 

Devonshires Logo
Workshop Host


Recognised as industry leaders, we have a deep understanding of the diverse sectors we work in. Our roots started in social housing and have successfully expanded to representing large banks and financial institutions, international and national companies (from start-ups to some of the largest), insurance underwriters and brokers, regulators, insolvency practitioners, professional service providers, politicians, individuals, and you, we hope.

Previous Years

We are delighted that Resolve’s 2023 National ASB Conference was such a big success and we are very grateful to everybody who made it what is was.

Our huge thanks go to the incredible speakers and expert panelists, our sponsors and exhibitors, and of course, you - everybody who came and shared their experience, took part in discussions and debates, and had their views represented in the national conversation.

It wouldn’t have been possible without you, so thank you very much.

"Excellent guest speakers and good opportunity to speak with other organisations about how they would deal with similar issues we have - an extremely positive event overall"
"Very high quality speakers and panel - loved the venue"
"Lots to think about and take back to my organisation. Really good subjects + topics from excellent people"
"Really enjoyed the day and meeting other colleagues in the field. Very knowledgeable speakers"
"Great input from the Regulator - good to hear consideration to partnership and ASB being a shared problem"
"It was a great event and great to get people together and talking"
"Great venue in a good location. Guest speakers were fantastic. Lunch was great too"
"This was my first time attending the ASB Conference and it has been very interesting to hear the speeches and thoughts from others that wrk with ASB. I think the whole day has gone very well and I found the speeches very informative."
"Group sessions for discussions post speeches was really good to embed messages and apply learnings"