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Flagship ASB event of the year

2023 Annual ASB Conference 2


Proudly sponsored by:confspon2sors1

National ASB Conference 2023 - and that's a wrap!

We are delighted that Resolve’s 2023 National ASB Conference was such a big success and we are very grateful to everybody who made it what is was.

Our huge thanks go to the incredible speakers and expert panelists, our sponsors and exhibitors, and of course, you - everybody who came and shared their experience, took part in discussions and debates, and had their views represented in the national conversation.  

It wouldn’t have been possible without you, so thank you very much. 



2023 Feedback

"Excellent guest speakers and good opportunity to speak with other organisations about how they would deal with similar issues we have - an extremely positive event overall"

"Very high quality speakers and panel - loved the venue"

"Lots to think about and take back to my organisation. Really good subjects + topics from excellent people"

"Really enjoyed the day and meeting other colleagues in the field. Very knowledgeable speakers"

"Great input from the Regulator - good to hear consideration to partnership and ASB being a shared problem"

"It was a great event and great to get people together and talking"

"Great venue in a good location. Guest speakers were fantastic. Lunch was great too"

"This was my first time attending the ASB Conference and it has been very interesting to hear the speeches and thoughts from others that wrk with ASB. I think the whole day has gone very well and I found the speeches very informative."

"Food was excellent!"

 "Group sessions for discussions post speeches was really good to embed messages and apply learnings"

 "A great day - excellent to listen to a multi-dis group of practitioners with a multitutde of experiences"

"All brilliant"

"Great breadth of knowledge and opportunities to learn. Lots of fun too!"

2023 Programme

►  ASB - the Achilles heel of modern policing
►  The national action plan - focus, powers and delivery
►  The new Consumer Standards – preparing for inspection
►  What’s next for ASB and Community Safety?
►  The new Victims and Prisoners Bill - implications for practitioners and victims
►  Understanding the victim’s perspective
►  Perfecting partnership to solve problems - can we do it?
►  The importance of skills development for all CS partners
►  The best research we have on keeping young people away from violence and crime
►  The link between ASB, crime and wider community safety
►  ASB in the spotlight: The time is now and the stage is ours
►  VIP guest - reflections and outlook


Conference Chair: Jacque Allen - CEO of Your Housing Group

Conference Chair: Jacque Allen - CEO of Your Housing Group

With 30 years experience in the social housing sector, Jacque is a Chartered Member of the Institute of Housing, specialist training in homelessness and studied Strategic Leadership with the Chartered Institute of Management. Jacque’s career commenced working in a Local Authority as a Housing Assistant and during her career has worked in inner-city, urban, and rural organisations.

Jacque helped set up and lead an Anti-Social Behaviour Unit in a Greater Manchester housing organisation and during this time saw first-hand the challenges and complexities that shroud anti-social behaviour but also the rewards of helping those who suffer its effects.

Rebecca Bryant OBE - Chief Executive of RESOLVE

Rebecca Bryant OBE - Chief Executive of RESOLVE

Rebecca Bryant OBE, joined Resolve in October 2018 as our Chief Executive with over 15 years’ experience of working within Community Safety and having worked at Manchester City Council as the Head of Crime and Disorder. Rebecca is regarded as a major thought leader for the sector, has pioneered a commitment to early intervention and prevention, and has represented Resolve members at 10 Downing Street, in the Houses of Parliament and across the country.
DCC Andy Prophet - National Policing Lead for tackling Anti-Social Behaviour

DCC Andy Prophet - National Policing Lead for tackling Anti-Social Behaviour

Deputy Chief Constable Andy Prophet started his policing career in 1996 and is one of the most knowledgeable people in the country when it comes to tackling anti-social behaviour. Following multiple promotions, Andy led a proactive team to tackle local drug dealing, burglary, and street crime, before becoming a Detective Inspector, District Commander, Local Policing Commander and then Assistant Chief Constable..

Andy's extensive knowledge and experience combined with his excellent public speaking skills ensures that his keynote talk will be a real privilege for attendees.

Claire Waxman OBE - Victims Commissioner for London

Claire Waxman OBE - Victims Commissioner for London

Claire Waxman OBE was appointed in 2017 by Mayor of London, Sadiq Khan, to be London’s first Independent Victims’ Commissioner, and was subsequently reappointed in May 2021. 

Claire has undertaken an ambitious programme of work to transform the criminal justice system to provide a better experience for victims of crime. She works alongside victims, amplifying their voice, and promoting their interests throughout the criminal justice journey; ensuring their experiences are used to inform and shape practices, policies, and service provision. 

PCC Andrew Snowden - Police and Crime Commissioner for Lancashire

PCC Andrew Snowden - Police and Crime Commissioner for Lancashire

Andrew Snowden was elected Police and Crime Commissioner for Lancashire in May 2021 with 181,314 votes – the largest number any candidate has ever received. Since taking up the role of Commissioner, Andrew has led on an exceptional programme of investment and change. 

Andrew is also the national Lead Commissioner for Technology and Digital, Chair of Council at the North West Cyber Resilience Centre, a Director of the Police Digital Service and sits on key national bodies such as the Public Safety Commissioning Board and the Strategic Change and Investment Board at the Home Office.

Kate Dodsworth - Regulator of Social Housing

Kate Dodsworth - Regulator of Social Housing

Kate Dodsworth is the Director of Consumer Regulation at the Regulator of Social Housing. An engaging and entertaining public speaker, Kate is able to retain a sense of humour whilst also covering crucial and incredibly helpful information for social housing providers. Kate's impressive career history includes positions such as Chair (Chartered Institute of Housing) and CEO of Gateway Housing Association. 
PCC Kim McGuinness - Police and Crime Commissioner for Northumbria

PCC Kim McGuinness - Police and Crime Commissioner for Northumbria

Highlighting the clear links between poverty, inequality and crime, Kim McGuinness is driving a powerful agenda in the North East – to fight crime, we have to fight poverty first. 

Prior to becoming PCC in 2019, Kim was a Labour Councillor for Newcastle City Council. She was also a cabinet member for Culture, Sports and Public Health and has held senior posts across a range of sectors.

The truly impressive work Kim has been leading on in Northumbria, combined with Kim's extensive experience and knowledge of a variety of issues makes Kim an exceptional addition to our conference line up.

Dr Laura Knight - Youth Endowment Fund

Dr Laura Knight - Youth Endowment Fund

Laura is leading the Youth Endowment Fund’s Toolkit, an accessible summary of the best available research on preventing young people from getting involved in violence and crime.

Laura has experience working with policing, criminal justice, education, health, the voluntary sector and academia. She is committed to driving evidence-based policy and practice, and recently worked on a place-based violence prevention programme in East Africa. She helped to set up the East Midlands Police-Academic Collaboration (EMPAC) and led the Institute for Public Safety, Crime and Justice, for several years. Laura completed her PhD whilst working in policing, with the University of Leicester.


Event Sponsors

Resolve are grateful to our sponsors, who all do brilliant work in their own areas of expertise and without whom events like this would not be possible. Thank you. 

Stockport Homes are excited to be developing their commercial services to share their expertise and create even greater social impact and to generate ‘profit-for-purpose’ to invest back into front line and support services. 

MRI Software is a leading provider of web-based solutions and managed services for housing associations and local authorities in the UK and Ireland. The MRI Living for Social Housing division of MRI Software provides a portfolio of recognised technology brands to over 850 social housing providers across the UK and Ireland, providing the broadest single-provider solution set in this sector. 

In March 2023, MRI launched MRI Safer Communities, a comprehensive cloud-based case management solution for the UK social housing sector to report, manage and monitor anti-social behaviour (ASB) and domestic abuse (DA) cases. 

MRI Safer Communities, a mobile-enabled and browser-agnostic solution, supports self-service to help housing associations and local authorities make their services available anytime while empowering residents to report incidents, provide evidence, and track case progress themselves, whenever necessary. It provides customer-facing teams with a cloud-based solution to manage all aspects of their caseload, including complaints, investigations, enforcement, prosecutions, and reporting. 

With deep domain knowledge, 50 years of experience and world-class innovation as our platform, we believe in our ability to make a difference. We are committed to transforming tenants’ lives and experiences, and it’s our goal to become the trusted technology partner of choice for the sector.

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region

If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
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