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  •   hello@resolveuk.org.uk

Online training - We will be offering our training courses online from July 2020 and our Autumn training programme will be announced shortly. If you would like further information, or to discuss inhouse training needs, please contact training@resolveuk.org.uk

Board Members

Resolve conducts the majority of its business through a board of directors which meets six or seven times a year. The board includes chief officers and senior managers drawn from Company member organisations.

The primary responsibility of the board is to provide proper governance of the Company in accordance with the requirements of the Companies Act and other related legislative and regulatory requirements.

Board members are committed to developing and sharing best practices concerning tackling ASB and freely give their time and expertise to ensure Resolve’s continuing effectiveness and to support its future development.


Roger Griffiths

Roger Griffiths

Roger Griffiths has been a Board Member for 17 years. The Group consists of 4 partner associations, with properties in management from conurbations in Coventry and Birmingham to rural Herefordshire and Worcestershire, together with a range of specialist and supported housing properties. Roger has worked in Housing since 1967 and was until recently an Executive Director of Whitefriars Housing, the first metropolitan LSVT. He led the transfer of properties from Coventry City Council in 2000. He is active nationally in tackling Anti-Social Behaviour, being Chair of and a founder member of Resolve.


Nick Dodgeon

Nick Dodgeon

Nick is Tenancy Services Manager at Your Homes Newcastle. With over 20 years experience working in housing management for a variety of social landlords, for the last 10 years, Nick has specialised in developing policies and procedures to tackle anti-social behaviour in the City of Newcastle upon Tyne as well as managing Your Homes Newcastle’s ASB team.


Peter Jackson

Peter Jackson

Peter is a co-opted member of Resolve/SLCNG, CSPt boards and HR subcommittee.
Peter’s involvement with tackling ASB goes back to his time with Nottingham City Council and he was involved in setting up SLCNG in 1995.

Having left Nottingham City Council he ran a housing management consultancy for ten years. For part of that time, he managed the day to day operations of SLCNG and helped establish its future direction. He continues to promote the work of Framework, the Nottingham based housing association supporting homeless and vulnerable people.


Maria Murphy

Maria Murphy

Maria is the Director of Derby Homes and has over 30 years’ experience working in Social Housing. Derby Homes is an Arms Length Management Organisation (ALMO) which provides housing management and maintenance services to approximately 13,500 tenants of Derby City Council. The ALMO has ambitions to extend its new build programme to work alongside the council delivering much needed new social housing within the city. Maria has always believed that customers come first and still regularly attends residents meetings to ensure that Derby Homes continues to respond to their changing needs and aspirations.


Mario Ambrose

Mario Ambrose

Mario is the Executive Director of Operations for South Essex Homes, who are Southend on Sea Council’s ALMO. His background is in Engineering and Building Construction although he has worked in the social housing sector for over 27 years and has been responsible for Operations in including housing for over 10 years. He is a chartered member of the Chartered Institute of Housing, the Chartered Institute of Building and a Fellow of the Institute of Engineering and Technology. He joined the Board of Resolve; formally SLCNG  in 2010.


Liz Smith

Liz Smith

Liz Smith has worked in Community Safety and Housing for 20 years with the last 13 of those years being at Stockport Homes in Greater Manchester.

Liz is committed to the continuous improvement of community safety services in Stockport and has been responsible for the development and implementation of a range of strategies, policies and procedures relating to crime and ASB, this has recently included the transfer of private sector casework from the Council and providing a tenure neutral ASB service across Stockport.

Liz is passionate about customer engagement and working with residents to help shape services and improving the life chances of vulnerable victims and perpetrators to ensure that ASB is successfully tackled and not tolerated.


Sam Allcott

Sam Allcott

Samantha Allcott, Housing Services Manager for Housing Plus Group. Worked in Housing for 10 years, covering Income Management, Shared Ownership, Leasehold and Housing Services.

I’m very passionate about Community Safety and ASB. This next year will bring more empowerment for customers and a louder ‘Tenant Voice’ we want to support this.
Resolve is so important as it provides a voice for us and our customers through the influential work they do with the Government. We also use their fantastic training and information sharing to ensure our staff have the right skills to tackle ASB.


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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region
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If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
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