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Vulnerabilities & ASB

Vulnerabilities and ASB

To gain an understanding of vulnerabilities including mental health, mental incapacity and disabilities, and how this may impact  on civil proceedings

Who should attend?

Housing officers, ASB / Community safety officers, Tenancy Enforcement officers, ASB team Leaders, Police officers

Objectives

  • How to recognise when someone lacks mental capacity
  • Make a referral for support under the Care Act 2014 applying the National Minimum Eligibility criteria
  • Understanding the Equalities Act and the Public Sector Equality Duty

Course content includes:

  • Differentiating between vulnerability, disability and incapacity
  • An introduction to the Care Act, s9 (need for support) and s42 (safeguarding)
  • Mental Capacity Act 2005– what it means to lack capacity
  • The meaning of ‘disability’, ‘discrimination’ and the ‘Public Sector Equality duty’

Event Properties

Event Date 10-08-2021 9:00 am
Event End Date 10-08-2021 12:30 pm
Cut off date 21-06-2021
Individual Price £75 for members / £95 for non members
Location Online

Sorry, the event is now full and we could not accept more registration

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  • I would recommend Resolve’s antisocial behaviour Quality Assurance Framework (QAF) as a fantastic way to have an independent refresh of your ASB service to ensure community safety partnerships are delivering a high standard of victim care.

    Jo Grimshaw, Antisocial Behaviour Manager
    Jo Grimshaw, Antisocial Behaviour Manager Surrey Police
  • The process was very straight forward and turnaround was very quick. The Resolve associate was knowledgeable and helpful. The feedback was returned in an easy format and informed our policy development going forwards.

    Samantha Allcott
    Samantha Allcott Housing Plus Group
  • The exercise was really worthwhile, and I would recommend it to any organisation wishing to ensure they are providing a high-quality approach (which satisfies regulatory standards) to their customers when managing cases of antisocial behaviour.
    A huge thank you goes to Resolve who worked step by step through this process with us.

    Regional Business Manager
    Regional Business Manager Moat
  • Our old model was different in each region and business area, having a slightly different approach to investigation, recording and monitoring. By harmonising the approach and creating a Community Safety Hub bringing together ASB, domestic abuse, hate crime and community cohesion, Resolve is helping Riverside deliver excellence to its customers.

    Dean Butterworth, Regional Director
    Dean Butterworth, Regional Director Riverside Liverpool City Region
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If you have an enquiry about any of the services we offer or simply wish to ensure that you are maximising the benefit of your Resolve membership, please contact the Resolve team.

  •   Resolve, Kennedy House, 31 Stamford Street, Altrincham WA14 1ES
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